Privacy Policy | Consumer Directed Community Care

Consumer Directed Community Care, Inc. ("CDCC," "we," "us," or "our") respects the privacy of people who visit our website, contact us, or communicate with us by phone, email, or text message. This policy explains the information we may collect and how we use and protect it.

Information we collect

We may collect information you choose to provide, such as your name, email address, telephone number, the content of your inquiry, and information needed to respond to questions about our services. Our website may also receive ordinary technical information such as browser type, device information, and basic usage data from hosting or security services.

How we use information

We use information to respond to inquiries, communicate about services, coordinate authorized support, schedule or confirm communications, maintain business records, improve our website, protect against misuse, and comply with applicable legal or regulatory obligations.

SMS and mobile information

CDCC does not sell or share mobile phone numbers, text messaging originator opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any other data-sharing category and will not be shared with third parties for their marketing or promotional use.

If you opt in to receive SMS messages from CDCC, we may use your mobile number to send messages related to your inquiry, service-related communication, scheduling, reminders, and customer care. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of further SMS messages or HELP for assistance.

When information may be disclosed

We may disclose information to service providers that help us operate our communications, website, security, or business systems when needed to provide those services, and when appropriate safeguards or contractual restrictions apply. We may also disclose information when required by law, to protect rights or safety, or in connection with a legitimate business transaction. This does not include selling or sharing mobile opt-in data or SMS consent for third-party marketing or promotional purposes.

Data security and retention

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. We retain information only as long as reasonably needed for the purposes described in this policy, for business records, or as required by law or applicable program requirements.

Your choices

You may choose not to provide optional information. If you receive text messages from CDCC, reply STOP to opt out. For help, reply HELP or contact us directly. You can also contact us to ask questions about this policy or our handling of information.

Contact us

Consumer Directed Community Care, Inc.
282 Forest Park Circle
Panama City, Florida 32405
850-215-7688

For terms specific to text messaging, see our SMS Terms & Conditions.